Welcome to GetYourOrders - Best Online Pharmacy for Generic Medicines

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Frequently Asked Questions

Q: What are generic drugs?

A: These are same as the branded drugs, but they are available at cheaper price as compared to branded drugs.

Q: What is the difference between generic and brand name medications?

A: There is no dissimilarity between generic and branded drugs except for their cost. The active component of the medicine remains the same. Famous companies produce branded drugs. Generic drugs are manufactured if patency of branded drug stops.

Q: How do I place an order?

A: After clicking the “Add to Cart” option on our product page, you’ll be shifted to your shopping cart, where we ask about your basic contact details, shipping details, and billing procedure. Once you reach the bottom of the page, you’ll be asked to write your credit card information. Then you click on the “submit” option and your order is confirmed.

Q: What is e- cheque?

A: It is an electronic cheque and a method for online money transaction offered by online payment companies. This service is for US customer only.

Q: What are the advantages of e-cheque?

A: If you make payment through e-cheque then you get a worth of $10 medicine extra.

Q: Where you used to ship?

A: We ship our products in USA, UK, Malaysia, and Singapore.

Q: What are the shipping charges?

A: There are 2 types of shipping, one is express shipping and the other is normal shipping. For express shipping we charge $100 and for Normal shipping we charge $25.

Q: Do I need a prescription before ordering any medicine?

A: Read our product page, it contains all the details about drug which will allow you to know whether you require prescription before ordering or not.

Q: What do you do with my private information?

A: The information that we gather from you is used to place an order .We don't disclose any of your information to any third person.

Q: Is it safe to share personal details such as credit card details on the web?

A: It's very normal to have disbelief regarding the safety of sharing personal information especially when you are making online payments. Our online drug stores have brilliant security system that encloses and seals your information within the system so it doesn’t get revealed to any third party.

Q: How long will it take for me to receive my medication?

A: Your orders are sent through Registered Air Mail or EMS. It takes 7 to 14 business days to deliver your order.

Q: How will I get to know about the status of the order?

A: You can call our customer care regarding the status of your order or you will be provided with a tracking number by entering that number you can get to know about the status of your order.

Q: How does the parcel reaches us?

A: There are two methods of shipping which are EMS and post registered. The parcel is shipped quickly once all the official procedures are done. After that your order is shipped on the given date and time.

Q: What is your return/refund policy?

A: We provide good quality of medicines and don't allow any medicine to be returned .But, if you don't your order or you receive less than the amount you ordered, we can refund your money back.

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